FAQ: Dog Harness, Collar & Lead Questions Answered

Find answers to common questions about Pawform’s range of dog harnesses, leads, collars, dog accessories NZ, and more.

1. What is Pawform?

Pawform is a New Zealand–owned pet brand specialising in high-quality dog accessories NZ.
Our collection includes no-pull dog harnesses, leads, collars and seatbelts, designed for safety, comfort, and style on every adventure.

2. What makes the Pawform No-Pull Harness different?

Our Pawform No-Pull Harness offers comfort, control, and safety. With front and back lead attachments, padded straps, and reflective stitching, it helps reduce pulling while keeping your dog comfortable. Ideal for anyone looking for a reliable no-pull harness NZ.

3. How do I measure my dog for the right harness or collar size?

Measure your dog’s neck and chest circumference using a soft tape measure. Compare the measurements with our size guide on each product page.

If you’re unsure, contact us with your dog’s measurements — we’re happy to help you find the perfect fit.

4. Can I get matching dog accessories from Pawform?

Yes! Pawform offers matching dog harnesses, leads, collars, and seatbelts so your furry friend can walk in coordinated style.
Save more with our Value Bundle Packs, which include a complete matching set at a discounted price.

5. What are Pawform Value Bundles?

Our Pawform Value Bundles include a no-pull harness, collar, lead, and seatbelt in matching designs. They’re ideal for new dog owners or those wanting a coordinated look — all at great value.

6. Are Pawform products suitable for all dog breeds?

Yes! Pawform’s dog harnesses, leads, and collars are fully adjustable and designed to suit dogs of all sizes and breeds — from small puppies to large pullers. Comfort and fit guaranteed.

7. How do I clean my Pawform dog harness or collar?

We recommend hand washing your Pawform gear in cold water with mild detergent. Air dry flat and avoid machine washing or tumble drying to maintain quality and durability.

8. Do Pawform products help with dogs that pull on the lead?

Yes! The Pawform No-Pull Harness features a front D-ring attachment  (on Medium and Large Harnesses) that redirects your dog’s movement, helping to reduce pulling and improve walking behaviour over time.

9. Do you offer dog seatbelts for car safety?

Yes. Our dog seatbelts clip into your car’s seatbelt buckle and attach to your dog’s harness for safe travel. They’re fully adjustable and match perfectly with our Pawform harnesses and collars.

10. What can I add to my personalised name tag?

You can choose to add your dog’s name, nickname, contact phone number, or instructions such as “In Training”, “Friendly”, or “I’m Anxious”. Make sure to enter your chosen details during checkout to personalise your tag perfectly.

11. Do you offer shipping in New Zealand?

Yes! Pawform offers fast, reliable shipping NZ-wide. Orders are dispatched within 1–2 business days and typically delivered within 2–5 working days.

12. Do you ship internationally?

Currently, Pawform ships within New Zealand only. We’re working to expand our international shipping options soon.

13. What payment methods do you accept?

We accept all major credit/debit cards, plus Afterpay, Apple Pay, and Google Pay for easy and secure checkout.

14. What is your return and exchange policy?

Pawform offers 30-day returns and exchanges on unused items in their original condition. If your item doesn’t fit, contact us to arrange a return or exchange.

15. What if my Pawform product arrives damaged or faulty?

If your order arrives damaged or faulty, please email jodie@pawform.co.nz within 7 days. We will quickly arrange a replacement or refund.

16. Do you offer discounts or promotions?

Yes! Subscribe to our Pawform Newsletter for exclusive dog accessory deals NZ, new arrivals, and special promotions for our Pawform community. Make sure you follow us on Instagram and Facebook to keep up to date.

17. How can I contact Pawform?

Reach us via our Contact Page or email jodie@pawform.co.nz.
Our friendly team is here to help with orders, sizing, and product advice.

18. Where can I follow Pawform online?

Follow us on Instagram and Facebook to see our latest products, customer photos, and giveaways!

Pawform Signature No-Pull Harness

Explore our range of personalised harnesses, collars, and leads designed for your pet's comfort and safety.

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